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The Black Diamond Golf Club (the “Club”) is committed
to maintaining the confidentiality of information that has been provided to
us by our members, customers and others. This Privacy Policy has been prepared
to confirm such commitment and to assist you in understanding the type of Personal
Information that we may collect from you and from others, how we may use that
Personal Information, to whom we may disclose it, and how we safeguard that
Personal Information and your privacy. We are committed to collecting, using
and disclosing Personal Information in a responsible manner, and only to the
extent necessary for the services we provide. This Privacy Policy has been
developed to comply with the Personal Information Protection and Electronic
Documents Act (“PIPEDA”).
COLLECTION, USE AND DISCLOSURE
OF PERSONAL INFORMATION
Personal Information means information about an identifiable individual.
Personal Information would include such things as a person’s home address and telephone number,
e-mail address, age, gender, height, weight, information about the person’s
health, income, activities. If the Club wishes to collect Personal Information
from you, we will inform you before gathering the information, and will explain
to you how we intend to use the information. The Personal Information that
we typically collect from our members includes contact information (name, home
address, home telephone number, cell phone number and e-mail address) as well
as a member’s birth date and the name of a member’s spouse and
children. The member’s contact information may be used in order to reach
you to discuss the status of your membership with the Club or to inform you
of Club news and activities. In certain circumstances, PIPEDA provides that
we may disclose your Personal Information without your consent. Such circumstances
include: where required by law or by order of a court or tribunal; where the
information is used for the purpose of collecting a debt owed to the Club;
where the Personal Information is requested by a government institution to
enforce any law; and in the case of an emergency that threatens the life, health
or security of an individual. In such circumstances, we will not disclose more
information than is reasonably necessary. We will not sell, trade or exchange
any Personal Information that we collect.
SECURITY OF YOUR INFORMATION
The Club takes all reasonable
precautions to safeguard your Personal Information, whether the information
is kept electronically or otherwise. This involves ensuring that the only
persons who view your Personal Information are those who reasonably have
the need to do so, and that where necessary and appropriate, sensitive Personal
Information may be locked in filing cabinets or in offices. All of our staff
are trained to collect, use and disclose Personal Information only as necessary
to serve our members or customers’ needs and in accordance with this
Privacy Policy. Electronically, all of our computers and our computer network
may only be accessed with passwords which are updated regularly. The Club
may use other agents, contractors or companies to perform services on its
behalf (eg. credit card companies, its accountants, printer, RCGA,) and such
parties may have limited access to certain Personal Information that we have
collected.
ACCESSING YOUR PERSONAL INFORMATION
With limited exceptions as set forth in
PIPEDA, you are always entitled to access the Personal Information that we
have collected from you. If we cannot provide you with access to your Personal
Information, we will advise you within 30 days that we are unable to do so,
and as per changes to our policy will tell you, if possible, why we cannot
provide you with such access. If you believe that any factual information contained
in your Personal Information is incorrect, please advise us so that we can
update our records.
USE OF OUR WEBSITE
You can visit most pages on our website without giving
us any Personal Information about yourself. However, sometimes we do need Personal
Information to provide services that you request. The Club only collects Personal
Information that you submit voluntarily, such as when you provide your address
or other contact information that you choose to provide in order that other
members of the Club may contact you. By providing us with such information,
you consent to our collection and use of your Personal Information for such
purposes. Due to the nature of the internet, however, no data transmission
over the internet is fully secure. Please be aware of this before you send
us any information through this website as the Club cannot guarantee that any
information that you transmit to us will not be intercepted and/or misused
by third parties.
LINKS
The Club's website may from time to time contain links to other websites
that may collect your Personal Information. The Club does not assume any responsibility
for their privacy practices or policies, and cannot be held liable for the
actions of those third parties. You should review the privacy policies of such
parties before providing them with any Personal Information.
RETENTION OF INFORMATION
We are required to maintain certain Personal Information
for a period of time for various reasons, including for income tax purposes
but in any event we maintain Personal Information only as long as it is required
for the reasons it was collected. All Personal Information will be disposed
of when appropriate, and in a manner that is secure and which respects your
privacy. When we dispose of a member's or a customer's information, including
Personal Information, our paper files are shredded and information kept electronically
is deleted from our computers and computer network.
QUESTIONS AND CONCERNS
If you have any questions or concerns with respect
to our privacy practices, please do not hesitate to call our General Manager
Darren Stalteri at: Black Diamond Golf Club - 705 Pontypool Rd. Pontypool,
Ontario Phone: (705) 932-4653. Our General Manager will endeavour to answer
your questions or concerns as quickly and completely as possible.
If you wish to make a formal complaint about our privacy practices, please
forward your complaint in writing to our General Manager, Who will acknowledge
receipt of your complaint and ensure that the matter is investigated promptly.
You will also be provided with a written notice outlining the decision reached
by the Club after investigating your complaint, the reasons for such decision
and any steps taken or that will be taken by the Club in connection with your
complaint.
If you are unhappy with the decisions reached by the Club, or have a general
inquiry about privacy legislation, the Information and Privacy Commissioner
of Canada oversees the administration of the privacy legislation in the private
sector. The Commissioner also acts as a kind of ombudsman for disputes relating
to the privacy legislation. You can contact the Information and Privacy Commissioner
at: 112 Kent Street Ottawa, Ontario K1A 1H3 Phone: 1 (800) 282-1376 Fax: (613)
947-6850 Email: info@privcom.gc.ca www.privcom.gc.ca
The Club reserves the right to amend this Privacy Policy at any time and from
time to time and we encourage you to refer back to this Privacy Policy regularly.
Any amendment to this Privacy Policy will apply to the Personal Information
collected, used or disclosed from and after the date of such amendment.
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